.page-faq {
  --faq-panel: rgba(20, 27, 61, .82);
  --faq-panel-soft: rgba(20, 27, 61, .58);
  --faq-line: rgba(139, 144, 168, .18);
  --faq-mint-line: rgba(95, 242, 194, .45);
  --faq-ink: #171A33;
  --faq-ink-soft: #4A4D6B;
  padding-bottom: 64px;
}

.page-faq .crumbs {
  margin-top: 6px;
  margin-bottom: 4px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  isolation: isolate;
  overflow: hidden;
  padding-top: 12px;
  padding-bottom: 8px;
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: -160px;
  right: -120px;
  width: 420px;
  height: 420px;
  border-radius: 50%;
  background: radial-gradient(circle at 40% 40%, rgba(123, 44, 255, .55), rgba(123, 44, 255, 0) 68%);
  pointer-events: none;
  z-index: -1;
}

.page-faq .faq-hero::after {
  content: "";
  position: absolute;
  bottom: -180px;
  left: -160px;
  width: 380px;
  height: 380px;
  border-radius: 50%;
  background: radial-gradient(circle at 60% 40%, rgba(255, 107, 26, .30), rgba(255, 107, 26, 0) 70%);
  pointer-events: none;
  z-index: -1;
}

.page-faq .faq-hero-grid {
  display: grid;
  gap: 28px;
}

.page-faq .faq-hero-main h1 {
  margin: 14px 0 18px;
  font-size: clamp(32px, 7.2vw, 66px);
  line-height: 1.06;
  letter-spacing: -.02em;
  font-weight: 900;
  color: var(--c-ice);
}

.page-faq .faq-hero-main h1 br {
  display: none;
}

.page-faq .faq-hero-lead {
  max-width: 38em;
}

.page-faq .faq-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 24px;
}

.page-faq .faq-status {
  padding: 20px 18px;
  border-radius: var(--radius-lg);
}

.page-faq .faq-status-list {
  list-style: none;
  margin: 16px 0 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-status-list li {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding-bottom: 10px;
  border-bottom: 1px dashed var(--faq-line);
  font-size: 13px;
  color: var(--text-mute);
}

.page-faq .faq-status-list li:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-status-list b {
  color: var(--c-ice);
  font-weight: 700;
  text-align: right;
}

/* ---------- 区块头 ---------- */
.page-faq .faq-sec-head {
  max-width: 46em;
  margin-bottom: 24px;
}

.page-faq .faq-sec-head h2 {
  margin: 12px 0 10px;
  font-size: clamp(24px, 4.6vw, 40px);
  line-height: 1.18;
  letter-spacing: -.01em;
  font-weight: 900;
  color: var(--c-ice);
}

.page-faq .faq-sec-head .lead {
  font-size: 15px;
}

/* ---------- 六条问答 ---------- */
.page-faq .faq-ask-visual {
  margin: 0 0 26px;
  border-radius: var(--radius-lg);
}

.page-faq .faq-ask-visual img {
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-workbench {
  display: grid;
  gap: 22px;
}

.page-faq .faq-index-list {
  list-style: none;
  margin: 12px 0 0;
  padding: 0;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 6px;
}

.page-faq .faq-index-link {
  display: flex;
  align-items: baseline;
  gap: 8px;
  padding: 8px 10px;
  border: 1px solid var(--faq-line);
  border-radius: var(--radius-sm);
  color: var(--text-soft);
  text-decoration: none;
  font-size: 13px;
  line-height: 1.4;
  transition: border-color .25s var(--ease), background .25s var(--ease), color .25s var(--ease);
}

.page-faq .faq-index-link:hover,
.page-faq .faq-index-link:focus-visible {
  border-color: var(--line-strong);
  background: rgba(123, 44, 255, .18);
  color: var(--c-ice);
}

.page-faq .faq-idx {
  flex: none;
  font-weight: 900;
  font-size: 12px;
  color: var(--c-amber);
  letter-spacing: .04em;
}

.page-faq .faq-q {
  border: 1px solid var(--faq-line);
  border-radius: var(--radius);
  background: linear-gradient(180deg, var(--faq-panel), rgba(11, 16, 38, .92));
  overflow: hidden;
  transition: border-color .28s var(--ease), box-shadow .28s var(--ease), transform .28s var(--ease);
}

.page-faq .faq-q + .faq-q {
  margin-top: 12px;
}

.page-faq .faq-q:hover {
  border-color: var(--line-strong);
}

.page-faq .faq-q[open] {
  border-color: var(--faq-mint-line);
  background: linear-gradient(180deg, rgba(20, 27, 61, .96), rgba(11, 16, 38, .96));
  box-shadow: 0 0 0 1px rgba(95, 242, 194, .14), var(--shadow-sm);
}

.page-faq .faq-q summary {
  list-style: none;
  cursor: pointer;
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 16px 16px;
  font-size: 15px;
  font-weight: 700;
  line-height: 1.5;
  color: var(--c-ice);
}

.page-faq .faq-q summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q summary:focus-visible {
  outline: 2px solid var(--c-mint);
  outline-offset: -2px;
}

.page-faq .faq-q-text {
  flex: 1 1 auto;
  min-width: 0;
}

.page-faq .faq-q summary::after {
  content: "+";
  flex: none;
  width: 22px;
  height: 22px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  border: 1px solid var(--line-strong);
  color: var(--c-purple-soft);
  font-size: 15px;
  line-height: 1;
  transition: transform .25s var(--ease), background .25s var(--ease), color .25s var(--ease);
}

.page-faq .faq-q[open] summary::after {
  content: "−";
  background: var(--c-mint);
  border-color: var(--c-mint);
  color: var(--c-carbon);
}

.page-faq .faq-num {
  flex: none;
  width: 28px;
  height: 28px;
  display: grid;
  place-items: center;
  border-radius: 9px;
  background: linear-gradient(135deg, var(--c-amber), var(--c-orange));
  color: var(--c-carbon);
  font-size: 12px;
  font-weight: 900;
  letter-spacing: .02em;
}

.page-faq .faq-a {
  padding: 0 16px 18px;
  color: var(--text-soft);
  font-size: 14px;
}

.page-faq .faq-steps {
  counter-reset: faqstep;
  list-style: none;
  margin: 2px 0 0;
  padding: 0;
  display: grid;
  gap: 9px;
}

.page-faq .faq-steps li {
  counter-increment: faqstep;
  display: grid;
  grid-template-columns: 22px minmax(0, 1fr);
  gap: 10px;
  line-height: 1.7;
}

.page-faq .faq-steps li::before {
  content: counter(faqstep);
  display: grid;
  place-items: center;
  width: 20px;
  height: 20px;
  margin-top: 3px;
  border-radius: 50%;
  border: 1px solid var(--faq-mint-line);
  color: var(--c-mint);
  font-size: 11px;
  font-weight: 900;
}

/* ---------- 三步路线 ---------- */
.page-faq .faq-route-visual {
  margin: 0 0 24px;
  border-radius: var(--radius-lg);
}

.page-faq .faq-route-visual img {
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-route {
  display: grid;
  gap: 14px;
}

.page-faq .faq-route-step {
  position: relative;
  padding: 22px 18px;
  border-radius: var(--radius-lg);
  border: 1px solid var(--faq-line);
  background: linear-gradient(150deg, rgba(123, 44, 255, .18), rgba(20, 27, 61, .88) 62%);
}

.page-faq .faq-route-num {
  display: block;
  font-size: 40px;
  font-weight: 900;
  line-height: 1;
  letter-spacing: -.03em;
  color: var(--c-amber);
  margin-bottom: 12px;
}

.page-faq .faq-route-step h3 {
  margin: 0 0 8px;
  font-size: 17px;
  font-weight: 800;
  color: var(--c-ice);
  line-height: 1.35;
}

.page-faq .faq-route-step p {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--text-soft);
}

/* ---------- 入口找回 ---------- */
.page-faq .faq-find-grid {
  display: grid;
  gap: 14px;
}

.page-faq .faq-find-card {
  padding: 22px 18px;
  border-radius: var(--radius-lg);
  border: 1px solid var(--faq-line);
  background: var(--faq-panel-soft);
  transition: border-color .28s var(--ease), transform .28s var(--ease);
}

.page-faq .faq-find-card:hover {
  border-color: var(--faq-mint-line);
  transform: translateY(-2px);
}

.page-faq .faq-find-icon {
  width: 36px;
  height: 36px;
  color: var(--c-purple-soft);
  margin-bottom: 14px;
}

.page-faq .faq-find-card h3 {
  margin: 0 0 8px;
  font-size: 17px;
  font-weight: 800;
  color: var(--c-ice);
}

.page-faq .faq-find-card p {
  margin: 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--text-soft);
}

.page-faq .faq-find-note {
  margin: 20px 0 0;
  font-size: 14px;
  line-height: 1.8;
  color: var(--text-mute);
}

.page-faq .faq-inline-link {
  color: var(--c-mint);
  text-decoration: none;
  border-bottom: 1px solid rgba(95, 242, 194, .45);
  transition: color .2s var(--ease), border-color .2s var(--ease);
}

.page-faq .faq-inline-link:hover,
.page-faq .faq-inline-link:focus-visible {
  color: var(--c-amber);
  border-color: var(--c-amber);
}

/* ---------- 规则阅读 ---------- */
.page-faq .faq-rule-card {
  padding: 26px 20px;
  border-radius: var(--radius-lg);
  border: 1px solid rgba(123, 44, 255, .22);
  background: linear-gradient(160deg, #F7F4FF 0%, #E6E1FF 100%);
  color: var(--faq-ink);
  box-shadow: var(--shadow);
}

.page-faq .faq-rule-card .faq-rule-eyebrow {
  color: #6B44C8;
}

.page-faq .faq-rule-card h2 {
  margin: 12px 0 18px;
  font-size: clamp(22px, 4vw, 32px);
  line-height: 1.2;
  font-weight: 900;
  color: var(--faq-ink);
}

.page-faq .faq-rule-list {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 14px;
}

.page-faq .faq-rule-list li {
  display: grid;
  gap: 7px;
  font-size: 14px;
  line-height: 1.75;
  color: var(--faq-ink-soft);
}

.page-faq .faq-rule-list .tag {
  justify-self: start;
}

.page-faq .faq-rule-tail {
  margin: 20px 0 0;
  padding-top: 16px;
  border-top: 1px dashed rgba(23, 26, 51, .18);
  font-size: 14px;
  line-height: 1.75;
  color: var(--faq-ink-soft);
}

.page-faq .faq-inline-link--dark {
  color: #5B2BD6;
  border-color: rgba(91, 43, 214, .45);
}

.page-faq .faq-inline-link--dark:hover,
.page-faq .faq-inline-link--dark:focus-visible {
  color: #C24E00;
  border-color: #C24E00;
}

/* ---------- 邮件支持 ---------- */
.page-faq .faq-mail-card {
  display: grid;
  gap: 22px;
  padding: 26px 20px;
  border-radius: var(--radius-lg);
  border: 1px solid var(--line-strong);
  background:
    radial-gradient(circle at 88% 12%, rgba(255, 107, 26, .28), rgba(255, 107, 26, 0) 60%),
    linear-gradient(150deg, rgba(123, 44, 255, .30), rgba(20, 27, 61, .95) 64%);
}

.page-faq .faq-mail-copy h2 {
  margin: 12px 0 12px;
  font-size: clamp(22px, 4.4vw, 34px);
  line-height: 1.22;
  font-weight: 900;
  color: var(--c-ice);
}

.page-faq .faq-mail-copy p {
  margin: 0 0 20px;
  font-size: 14px;
  line-height: 1.8;
  color: var(--text-soft);
  max-width: 34em;
}

.page-faq .faq-mail-box {
  padding: 20px 18px;
  border-radius: var(--radius);
  align-self: start;
}

.page-faq .faq-mail-addr {
  margin: 10px 0 12px;
  font-size: clamp(16px, 3.4vw, 21px);
  font-weight: 800;
  letter-spacing: .01em;
  color: var(--c-mint);
  word-break: break-all;
}

.page-faq .faq-mail-note {
  margin: 0;
  font-size: 13px;
  line-height: 1.75;
  color: var(--text-mute);
}

/* ---------- 断点 ---------- */
@media (min-width: 600px) {
  .page-faq .faq-hero-main h1 br {
    display: inline;
  }

  .page-faq .faq-index-list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-find-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 16px;
  }

  .page-faq .faq-rule-card {
    padding: 34px 30px;
  }

  .page-faq .faq-mail-card {
    padding: 34px 30px;
  }
}

@media (min-width: 860px) {
  .page-faq {
    padding-bottom: 88px;
  }

  .page-faq .faq-hero-grid {
    grid-template-columns: minmax(0, 1.45fr) minmax(280px, .62fr);
    align-items: end;
    gap: 48px;
  }

  .page-faq .faq-hero-side {
    transform: translateY(18px);
  }

  .page-faq .faq-workbench {
    grid-template-columns: 216px minmax(0, 1fr);
    gap: 34px;
    align-items: start;
  }

  .page-faq .faq-index {
    position: sticky;
    top: 96px;
  }

  .page-faq .faq-index-list {
    grid-template-columns: minmax(0, 1fr);
    gap: 5px;
  }

  .page-faq .faq-q summary {
    padding: 19px 22px;
    font-size: 16px;
  }

  .page-faq .faq-a {
    padding: 0 22px 22px 62px;
  }

  .page-faq .faq-route {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 30px;
  }

  .page-faq .faq-route-step:not(:last-child)::after {
    content: "→";
    position: absolute;
    top: 26px;
    right: -22px;
    font-size: 18px;
    font-weight: 900;
    color: var(--c-orange);
  }

  .page-faq .faq-mail-card {
    grid-template-columns: minmax(0, 1.5fr) minmax(280px, .85fr);
    gap: 36px;
    align-items: center;
  }

  .page-faq .faq-rule-list li {
    grid-template-columns: 96px minmax(0, 1fr);
    align-items: start;
    gap: 14px;
  }
}
</